Acing Your Job as a Customer Service Expert
OnlineThis 90-minute webinar will help you develop an attitude that cultivates the keys to exceptional service: emotional intelligence, and a strong sense of commitment and ownership.
When to Coach? When to Supervise?
OnlineThis webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?
Onboarding Your New Hire
OnlineThis 90-minute webinar will help you excel at new employee onboarding.
15 Behaviors That Make Working With You Difficult
OnlineIn this 90-minute, engaging, informative and thought-provoking webinar you will see yourself. And, you will most definitely identify others who need this information.