They Just Don’t Get It!


How long has it been since you’ve said that? We have all been there, that’s for sure. When we find ourselves thinking or saying ‘someone doesn’t get it’ there’s no doubt our bell has been rung! Has your bell rung lately?

I used to hang out in the “I am frustrated about you lane” a little too much. It’s a stressful place if you’re there very long. I am well acquainted with the bell ringing and so is everyone else that manages or trains other people! Or works with the public! Or attempts to live with other people! Or drives in traffic!

So here’s what I found out. It never dawned on me that I could choose whether or not to frustrate! Everything I do is motivated by my conscious or unconscious belief that it’s in my best interest. The issue becomes – okay, just how do I learn what is and what isn’t in my best interest. The key is gaining and maturing the knowledge I use to self-evaluate and self-correct.

I have learned a great deal about self-evaluation and self-correction techniques. I was taught by the masters – William Glasser, MD and Bob Wubbolding, EdD of a process duped WDEP. The acronym stands for:

  • Wanting – what do I want?
  • Doing – what do I need to do to get it?
  • Evaluating – is the want good for me? Is what I am doing helpful?
  • Planning – what will be my plan to get what I want?

Both men are accomplished authors. Dr. Glasser, an internationally recognized psychiatrist who is best known as the author of Choice Theory, a method of psychotherapy he created in 1965 and that is now taught all over the world. Dr. Wubbolding is the premier teacher and practitioner of this theory. I completed the Glasser Institute’s three year program and obtained certification in Reality Therapy several years ago. I teach WDEP every opportunity that comes my way.

Speaking of teaching… if your job includes training others, join me for our Train the Trainer Boot Camp and you will find out that there are critical factors in transferring training to learning. Put an end to people driving your crazy because you have trained them, you have told them and they didn’t learn! It’s time to hang up your bell!

Still learning,