You will notice a remarkable increase in learner engagement and a more natural interaction between speaker and screen. Stop fighting with your slides, start looking like a polished presenter and register now.
Senior management needs to commit to education and discussions surrounding D & I. You will want your entire staff onboard with your company’s mission to embrace this topic.
This program will focus on how to instill a culture of extraordinary through all stages of the customer relationship and how this will have an impact on your bottom line in producing meaningful results.
This session will focus on the top 6 best practices for a perfect customer experience and ways to help grow the relationship through active listening and providing solutions as train our tellers and front-line staff to be experts.
This program will focus on how to instill a culture of extraordinary through all stages of the member relationship and how this will have an impact on your bottom line in producing meaningful results.
This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.
This online seminar teaches those charged with business development responsibilities the primary skills, thought processes and behaviors necessary to expand relationships and to excel at client acquisition.
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent team leader.
This real-world webinar looks at what an exceptional branch looks like and how to obtain that coveted status. The agenda includes what gets in the way of realizing your goals and ideas on what you can do about it.
Frontline positions are, without question, one of the most critical jobs at any financial institution. Frontline staff has the best opportunity to reflect the bank’s values and ambitions for customer service. It’s essential that your frontline staff has a well-trained leader that has the capacity and takes responsibility for developing a dynamic team.
Are you tired of staff complaining about ALL THE MANDATORY training they are expected to complete? Does it frustrate you when you see people skip the content of online training and rush through the test? You expect your people to learn, so we are going to put complaining on a diet at your company!
This training session is perfect for trainers and other presenters who are using PowerPoint but want to feel more comfortable creating their own professional slideshows, learn a few tricks to wow audiences, and take advantage of features that will save time struggling to get things working just right.
This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?
Your happiness, success, self-confidence, and quality of life increases when you have a good work reputation. Like a degree from a university or badge from the Boy Scouts a reputation, be it good, bad, or questionable is earned. Make a pact with yourself to earn an enviable one. Building a good reputation is important. Maintaining it depends on …
Planning for success is hard. When it comes to achieving our goals, we often need that extra little push to keep going at some point. If we don’t get that nudge, we tend to lose motivation or even abandon our goal altogether. Why is following through so hard? What are we missing? Let’s find out! …
Time management principles are easy to understand but hard to apply. The primary principles are planning and prioritizing how you will spend your time. Most of us are well aware of this. There is clock time and real time. How do you stay real about time when you think about time management? Plan Before You Start …
No two people are alike. We all have different backgrounds, beliefs, and opinions. Especially in the workplace, our uniqueness can cause friction or even lead to conflict if we don’t nurture a culture of inclusion. When properly managed and encouraged, a culture of inclusion unlocks some benefits we can’t achieve in any other way. Let’s …
Positive thinking has such a beneficial impact on your confidence and health. Research consistently shows that positive thinking increases your life span and lowers your stress. It even makes you more resistance to certain diseases. We all know about these benefits, so why is it so hard for us to think positively? It’s quite simple. Negative …
I was reminded recently of something Mark Twain is reported to have said, “Eat a live frog first thing in the morning and nothing worse will happen to you the rest of the day.” Procrastination is always lurking in the shadows ready to grab my thinking. When procrastination rules I grow my dread list versus …
Google is one the most prized places to work. People who have applied there report that there’s a maze of interviews so rigorous you’d think they were designed to be impossibly tough. In an article I read in the Houston Chronicle the director of personnel and hiring at the Internet giant of all giants says …
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