human resources

How to Have Courageous Conversations

If you could release that fear and build your courage muscles, would you be willing to learn new skills and commit to taking new action? Join Karen Butcher, communication coach and trainer, for this engaging session on Courageous Conversations.

Coaching Skills Bootcamp

Managers who develop strong coaching skills inspire and encourage employees in the workplace in a way that brings out the best in others. Are you the one expected to address behavior issues in the workplace and often feel like you are not getting anywhere when you do? Is part of your job to learn how to tactfully have difficult or dreaded conversations with other people from time to time?

Employee Engagement & Retention Strategies

Retaining and engaging in a new world of work – does this sound like something you can relate to? The Great Resignation has disrupted employers and in turn negatively impacted organizational engagement and culture.

When to Coach and When to Supervise

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

Hiring for the Right Fit – Credit Unions

This program will step you through the best practices of hiring for the right fit. Being intentional about training managers and supervisors on the hiring process is key to creating stellar teams.

Onboarding Your New Hire

Raise the bar when it comes to engaging and training new hires. Aimed at management and anyone that hires, trains and onboards new employees, this program will allow participants to excel at this important process.

Courageous Conversations

If you could release that fear and build your courage muscles, would you be willing to learn new skills and commit to taking new action? If yes, join Karen Butcher, communication coach and trainer, for this engaging 1.5-hour session on Courageous Conversations.

Are You Determined to Lead an Exceptional Branch?

What about the employee experience? What three words would you use to describe the work culture at your branch? Does your staff feel included? Do they have clear expectations and the training, the tools, and the coaching to deliver that member experience?

Acing Your Job as a Customer Service Expert

Everyone appreciates exceptional customer service, but most people struggle in situations when it really matters. These essential techniques make memorable, positive customer experiences easy and effective. Don’t miss this one!

How To Make Better PowerPoint Slides (5-Part Series)

Presentation specialist Heather Legge will share tips and tricks that many seasoned presenters and PowerPoint® users don’t know. You will learn time-saving techniques and visual design principles that will have participants saying “Wow!”

How To Make Better PowerPoint Slides (5-Part Series)

Presentation specialist Heather Legge will share tips and tricks that many seasoned presenters and PowerPoint® users don’t know. You will learn time-saving techniques and visual design principles that will have participants saying “Wow!”

How To Make Better PowerPoint Slides (5-Part Series)

Presentation specialist Heather Legge will share tips and tricks that many seasoned presenters and PowerPoint® users don’t know. You will learn time-saving techniques and visual design principles that will have participants saying “Wow!”

How To Make Better PowerPoint Slides (5-Part Series)

Presentation specialist Heather Legge will share tips and tricks that many seasoned presenters and PowerPoint® users don’t know. You will learn time-saving techniques and visual design principles that will have participants saying “Wow!”