Communication Skills

Leadership Retreat

Leadership Retreat with a focus on emotional intelligence and relationship management

Business Development Skills

Online seminar for those with business development responsibilities. Learn thought-processes and behaviors to expand client relationships.

You’re the New Supervisor

90-minute leadership skill-building webinar with Honey Shelton. Learn how to be successful in your new role as a Supervisor!

You’re the New Supervisor

Succeeding with these customers requires that you bring your best listening skills to the conversation. This program includes a handy checklist to print out to refer to.

Bank Supervisor School

Bank Supervisor School offers a blend of critical management topics and targeted professional development tactics. You will strengthen your ability to lead others!

When to Coach, When to Supervise

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

Coaching Skills for Managers

Come learn from Honey Shelton, one of the nation’s top trainers precisely what you need to move your credibility, confidence, and skills to the next level!

Coaching Tellers to Excellence

This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Six Questions Head Tellers Asked Us

Six Questions Head Tellers Asked Us

What is a head-teller to do when faced with tough stuff? We received six questions about six different situations. Here are our suggested responses! 1. Repeated Mistakes I have a teller that continues to make mistakes – the same mistakes – on completing forms incorrectly. I have told her and told her. The customers love …

Six Questions Head Tellers Asked Us Read More

7 Habits of Highly Successful Supervisors

Supervisors must master the art of juggling – staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won’t wait, on-going training needs, serving as a back-up for the employee that didn’t come in…the list goes on and on. We’ll discuss how to keep all the balls in the air without breaking a sweat.  This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an extraordinary supervisor.

How to Improve Work Relationships

How to Improve Work Relationships

Nothing, including salary, can offset the stress associated with working with people you need to get along with but for whatever reason don’t. It’s normal that you won’t like everyone, but it’s equally normal that not everyone will like you. The only thing you have control over are your choices on how you deal with …

How to Improve Work Relationships Read More