Essential Teller Training zeroes in on six modules that remind the teller how important their job is, how significant their actions are, and how customers should be interacted with. This teller training program is information-packed and attention-grabbing! Tellers will leave this workshop with a renewed commitment to excel on the job. Every attendee will also get a copy of a comprehensive training manual that doubles as a guide for the workplace.
Essential Teller Training is considered the most dynamic teller training experience in the country! Contact us today if your tellers need to be reinvigorated!
What You Will Learn
- Develop professional maturity
- Best practices for following procedures
- Robbery preparedness
- Error-free transactions
- Spotting schemes and scams
- Build extraordinary customer service skills
- Effective communication and conversation starters
- Master cross-selling
- Perfect balancing techniques
Format
Our teller training is available as a three-hour evening session, a half-day workshop, or a full-day event at your location. Virtual programs are available for this session.