Are you interested in…
- New or expanded customer relationships?
- Improved ROR – Return on Relationships! – which translates to ROI – Improved cross-sell efforts to existing customers. Meeting the needs of your customers one experience at a time – identifying opportunities!
As customer-focused strategy experts, InterAction Training is committed to getting at the core of your company’s challenges and offering training and development for the “Face of the Company” your front-line folks either in a call center, in-person or online.
Expected Outcomes
- Enhance the experience – to attract and retain customers
- Increase customer product usage
- Improved ROR – Return on Relationships! – which translates to ROI
- A heightened sense of teamwork within your organization – improved Employee Engagement!
- Effective strategies to create exceptional CONSISTENT customer experiences
- Valuable input and buy-in from your front-line employees
- Identifying opportunities to move your organization from “ordinary” to “extraordinary”
Format
Virtual programs are available for this session.