One-On-One Training: Best Practices


Almost everyone in the workplace is called upon to train or coach someone on a task, process, service standard or regulation. This worksheet is an overview of best practices you need to be aware of during one-on-one training. It was developed by Dennise Meek (CBTP) as part of her Certified Bank Training Professional training. This worksheet leans on practices taught in the Deliver Module, the fourth element of the A-E Professional Development Model.