Handling The Hard To Handle

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All managers will need to learn that an employee they say is hard to handle is someone who has an issue tied to resentment, immaturity or low self esteem. Anger is the perfect cover- up for those issues. Though managers need never take the role of therapist they must take the responsibility for addressing behavior that indicates there is a conflict. Sometimes the hard to handle employee has a blind spot or is an over-empowered individual. The manager’s job is to address conflict and behavior that is out of balance or inappropriate.

All managers will need to learn that an employee they say is hard to handle is someone who has an issue tied to resentment, immaturity or low self esteem. Anger is the perfect cover- up for those issues. Though managers need never take the role of therapist they must take the responsibility for addressing behavior that indicates there is a conflict. Sometimes the hard to handle employee has a blind spot or is an over-empowered individual. The manager’s job is to address conflict and behavior that is out of balance or inappropriate.

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