I am a major fan of mind mapping, I don’t know a tool I use that is more helpful when I want to construct a plan or teach others to retain information.
In every workshop I do today I teach my participants how to mind map. It is spelled out in my latest Supervisor Manual. Recently in Virginia while doing a Train the Trainer program the response to mind mapping was very enthusiastic.
Randy Nicely, Vice President/Director of Training & Development with Valley Bank in Roanoke sent me the following email:
“Good afternoon Honey
I wanted to thank you again for sharing your expertise and experiences with me at the VBA training sessions. I benefited greatly by attending both the Train the Trainer session and the Branch Leadership session.
I immediately began using Mind Mapping in my FSR School to assist them with product knowledge. It is a great way for them to categorize information about a product (free, rewards, qualifications, non-qualifications, ancillary services, etc.). They can self-test their knowledge at any time and then compare what they remembered to our Product Profiles we provided in training.
I plan to revisit your material, my many notes and my Action Plan after I teach one more FSR School this week. You and Janice provided some excellent reminders as well as many new things for me think about as I continue to develop the training program here at Valley Bank.
I have registered for your newsletter and I look forward to attending future training sessions with you.”
All of us that train others, appreciate unsolicited testimony. Thank you, Randy!