- This event has passed.
2020 Alabama Bankers Ignite Experience
February 25, 2020 - February 26, 2020
Elevate, Excel, Evolve
The Alabama Bankers Association Ignite Experience offers four tracks in one conference.
Honey Shelton will bring her expertise to the conference with no less than 5 breakout sessions:
Feb 25, 11:00 AM – 12:00 PM – Nailing Your Job as Branch Leader
What interferes with your success as a leader? Self-assess how well you lead and determine what you need to do to nail your job as the branch manager. This session will increase your confidence as you learn more about emotional IQ and managing difficult situations.
Feb 25, 1:00 PM – 1:50 PM – Building High-Performance Teams
A branch can’t succeed without everyone on the team doing their part and working towards the same goal. This session will give you the skills to build your team.
- Recognize the need for teamwork in the workplace
- Learn how to develop and use teamwork in your workplace
- Ideas to engage, empower and motivate your team
- Using incentives to drive performance
- Creating engaged employees
- Protecting vision and protecting culture
Feb 25, 3:05 PM – 4:00 PM – Hunting for and Onboarding Your Next Hire
Where can you find good candidates? Best practices for interviewing candidates. Raise the bar when it comes to engaging and training new employees from the start. How do you check all the required boxes while still maintaining the interest of your new hire? Wow them with a genuine interest and care in their success with your organization. Your challenge, if you accept it is to get it right, right from the start. This presentation will target The Four Cs of onboarding: Compliance, Clarification, Culture, and Connection.
Feb 26, 9:45 AM – 10:45 AM – Building Your Branch Business Plan
How do you make sure your branch is living up to its potential? Start with a plan designed for success. This session will include steps to create a branch business plan.
- What should be included?
- Where are you now?
- Where are you expected to be?
- How will you get there?
- How will you monitor your success?
- How will you adjust as needed?
- Churn your top customers for new business
- Fresh and new ideas to reach your market
Feb 26, 10:50 AM – 11:50 AM – Serve Well, Sell Right
Mature markets see branches struggling to attract new business. Growth markets are flooded with branch banks and various competitors. The world of location, location, location is changing to redefining convenience for the customer. Remote deposit, what can you do for me in the call center and online are just a few of the demands from the customer. If you are ready to serve well and sell right it will mean you must have buy-in from the staff, and everyone needs to learn how to hustle. You must become proactive about hustling for new business and very intentional about hanging on to what you have. We will zero in on dos and don’t s along with what it takes to turn customers into raving fans and referral generators.
Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks and credit unions across the country. Her substantial banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with a $1 billion south Texas bank. Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983.