Upcoming Events
Events
Calendar of Events
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| 0 events, | 1 event, - If you want your team to sound more confident, act more professional, and handle customers with greater ease—this live, interactive session gives you the tools to make that happen. | 1 event, - Today, more than ever before, good customer service is vital to the success of any institution. Research says that it takes 10 times the effort to keep a customer loyal to an institution today in comparison to the effort it takes to get them to choose to do business with the institution in the first place. | 1 event, - Front-line employees are the CEOs of the customer experience. Their every action and reaction significantly impact your brand’s reputation. However, do we train them to see themselves in this influential role, or do we perceive them only as tellers? This training is a must to take your customer experience from ordinary to extraordinary. | 0 events, | 0 events, | 0 events, |
| 0 events, | 1 event, - A practical workshop for managers who are tired of carrying too much themselves. Many managers don’t have a time-management problem. They have a delegation problem. If you’re constantly answering questions, fixing preventable mistakes, stepping in to “save the day,” or staying buried in work your team could be helping with, this session is your wake-up call. | 0 events, | 0 events, | 0 events, | 0 events, | 0 events, |
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