Upcoming Events
Calendar of Events
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4 Leadership Spheres for Less Stress and More Influence
4 Leadership Spheres for Less Stress and More Influence
Join us! Return to work with tools to lead your team to create more impact, including a planning worksheet which can be applied to everyday supervisory situations, and a leadership skills development checklist.
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Courageous Conversations
Courageous Conversations
If you could release that fear and build your courage muscles, would you be willing to learn new skills and commit to taking new action? If yes, join Karen Butcher, communication coach and trainer, for this engaging 1.5-hour session on Courageous Conversations.
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Managing a Successful Call Center – Credit Unions
Managing a Successful Call Center – Credit Unions
This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively, the Call Center's internal processes are top-notch and they know how to effectively use the technology.
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Onboarding Your New Hire
Onboarding Your New Hire
Raise the bar when it comes to engaging and training new hires. Aimed at management and anyone that hires, trains and onboards new employees, this program will allow participants to excel at this important process.
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You’re the New Supervisor – Fasten Your Seatbelt – Credit Union
You’re the New Supervisor – Fasten Your Seatbelt – Credit Union
This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.
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Hiring for the Right Fit – Credit Unions
Hiring for the Right Fit – Credit Unions
This program will step you through the best practices of hiring for the right fit. Being intentional about training managers and supervisors on the hiring process is key to creating stellar teams.
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When to Coach and When to Supervise
When to Coach and When to Supervise
This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?