Upcoming Events
Calendar of Events
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The Four Cs of Exceptional Supervision
The Four Cs of Exceptional Supervision
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent team leader.
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Managing a Successful Call Center CU
Managing a Successful Call Center CU
Almost all businesses today, have a Call Center for the convenience of assisting callers with inquiries, as well as conducting their financial business. Callers' expectations include being directed to the right person who can assist them efficiently and effectively. Come learn how to manage the processes needed for an effective Call Center and explore options on how to guide and coach agents to being the best representation of your Credit Union.
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Nailing Your Job of Head Teller
Nailing Your Job of Head Teller
This webinar focuses on assisting the Head Teller to enhance their skill sets of being a revered leader and helping them learn how to assist their tellers into realizing their potential.
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Quarterly Boost – Jumpstart our Training practices in 2023!
Quarterly Boost – Jumpstart our Training practices in 2023!
Jumpstart our Training practices in 2023!
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New Supervisor Essentials
New Supervisor Essentials
What do you do when you were once a teammate and now you supervise the team? How do you juggle staffing, customer service, and pressing deadlines? Address your critical supervisory issues and become an extraordinary supervisor.
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10 Must-Have Techniques for Engaging Training
10 Must-Have Techniques for Engaging Training
Do you have what it takes to deliver memorable and meaningful training? Are you and your PowerPoint presentations in harmony or do you feel like you’re in a constant battle for audience attention? Learn how to spark learner engagement from a design and delivery expert ready to share her secrets with you!