The Key to Unlock Employee Potential

The Key to Unlock Employee Potential

Dedicated managers want their employees to reach their full potential. They are always on the lookout for ways to accomplish this. We want to share two options that can help you, as a manager, to unlock the full employee potential. Develop the Art of Becoming Nonjudgmental In other words: Avoid criticizing others. Easy for the …

The Key to Unlock Employee Potential Read More

These People Drive Me Crazy

These People Drive Me Crazy!

These People Drive me Crazy! How long has it been since you’ve said that? How long have you been the topic of someone else’s drives-me-crazy list? We have all been there, that’s for sure! When you think to yourself: “These people drive me crazy!”, there’s no doubt at some point your bell was rung! This is …

These People Drive Me Crazy! Read More

Training Matters Episode 16: How to improve your personal and professional life through performance based coaching

How to Improve Your Life Through Performance Based Coaching

Honey talks to Jennifer Sommers, Loan Officer at The Community State Bank and Karen Butcher, Director of Educational Development at Whitaker Bank. Honey, Jennifer, and Karen all know first hand how performance-based coaching can improve your professional and personal life. Karen and Jennifer were coached by Honey and tell their personal story on how impactful this experience …

How to Improve Your Life Through Performance Based Coaching Read More

Training Matters Episode 14: Branch Security

Securing Your Branch Inside & Out

Have you ever dealt with a bank robber? Did it play out by the book? It’s hard to prepare for all potential scenarios and identify all possible branch security risks. With locations that are more open and visitor-friendly, it’s more important than ever to ask yourself: “Are we prepared for the worst? Is our branch …

Securing Your Branch Inside & Out Read More

How to Create an Inclusive Workplace

How to Create an Inclusive Workplace

No two people are alike. We all have different backgrounds, beliefs, and opinions. Especially in the workplace, our uniqueness can cause friction or even lead to conflict if we don’t nurture a culture of inclusion. When properly managed and encouraged, a culture of inclusion unlocks some benefits we can’t achieve in any other way. Let’s …

How to Create an Inclusive Workplace Read More

How to Be More Engaging?

How to Be More Engaging

We all want to be that person who can vividly describe ideas and paint colorful pictures with words. It almost seems like magic the way they captivate audiences with their voice. What can you do to become that person? Is it possible to change how others perceive you? It certainly isn’t magic. Here are 4 ways to help you …

How to Be More Engaging Read More

Training Matters Talk Show: Can You Simplify Compliance?

Can You Simplify Compliance?

Many of the people we work with ask us about regulatory issues. For this month’s Training Matters, Honey sought out an expert on the matter. How do you stay ahead of the burden of compliance? Darlia Fogarty from Compliance Alliance shares her expertise to answer all your questions related to the topic. About our Guest Darlia …

Can You Simplify Compliance? Read More

Gutsy Managers Engage Employees

Gutsy Managers Engage Employees

Drive Results, Engage Employees The most important decision executives make is whom they name as manager, at all levels throughout the company. The pivotal point to drive results sits in the lap of the front-line managers. They are the leaders that have everyday interaction with up to 90% of the workforce. They’re the ones who …

Gutsy Managers Engage Employees Read More

Happy Thanksgiving

Pick Up the Pace for Cross-Selling

Thanksgiving is the perfect time of the year to pick up the pace for cross-selling. Everyone is busy, has gift giving on their mind and appreciates someone that shows interest in them. Sometimes we avoid cross selling because we just don’t know what to say. Try some of these scripting ideas: Mrs. Reed, any special plans …

Pick Up the Pace for Cross-Selling Read More

How's Your Relationship with E-Mail?

How Do You Organize Your Inbox?

How Do You Organize Your Inbox? DO you organize your inbox? When you open your inbox, do you hold your breath in fear of an avalanche of new e-mails? There’s no denying that e-mail makes us feel overwhelmed and anxious, even stressed. Each new message is screaming for attention and we usually feel obligated to …

How Do You Organize Your Inbox? Read More

Why Do Customers Stop Coming Back?

Why Do Customers Stop Coming Back?

There are many reasons why customers stop coming and take their business elsewhere. Sometimes this is simply unavoidable because the customer moves or is persuaded by a friend or family member with a powerful opinion. But what about the reasons you can impact? Are you influencing their decision to come back where you can? Here are three key factors that …

Why Do Customers Stop Coming Back? Read More

The Power of Positive Thinking

The Power of Positive Thinking

Positive thinking has such a beneficial impact on your confidence and health. Research consistently shows that positive thinking increases your life span and lowers your stress. It even makes you more resistance to certain diseases. We all know about these benefits, so why is it so hard for us to think positively? It’s quite simple. Negative …

The Power of Positive Thinking Read More

5 Payoffs for Training Tellers

5 Payoffs for Training Tellers

We all can agree that no matter what is or isn’t or what will or won’t happen with the future of branch it still matters what happens when a client walks into one of yours. When a client or a prospect comes to the branch it is an important opportunity to reinforce the brand and …

5 Payoffs for Training Tellers Read More