Bank Technology

Bank Technology

How is Bank Technology Helping You?

Keeping up with changes in technology can feel like catching a bullet train. Technology in credit unions and banks is incredibly helpful to us and to our customer. In order for the technology to be helpful, we must stay current in our understanding.  The more we understand and are able to comfortably show our customer, the more confidence they will have in their own ability and in the financial institution’s ability to serve them well.

I try to educate myself by reading whatever I can find on technology trends. By reading about trends, I can start to understand what is coming early on. I can think of many things I heard about but didn’t understand.  Now those same things are common knowledge.  For instance, I started hearing about blue tooth technology.  I had no idea what blue tooth technology was at the time.  I still don’t understand how blue tooth works but I do know that it is wireless capabilities. 
Many of the newest technologies make banking easier and more accessible.  Clients use direct deposit, mobile banking, banking online and ATMs.  All those technologies lessen the likelihood of them coming into the branch.  So the end result means we have less opportunity to interface with clients.  That is why it is all the more important to make every interaction the best possible. 
I’d be interested in knowing what you read to learn about and keep up with bank technology trends.
Are You Ready For Branch Transformation is an in-depth interview with market expert Joe Sullivan on future-proofing your bank or credit union. You will not want to miss the free advice he shares! Listen now.
Still learning
Honey