Everyone at InterAction Training has a passion to deliver impactful training that keeps learners engaged. Get to know our professionals!

VK Preferred Headshot_ACTUAL-01

Vicki Kraai, Chief Engagement Officer

Vicki is the newly appointed CEO of InterAction Training. Previously, Vicki was the Owner/Founder of VK Solutions, a consulting company. Vicki's 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki's many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela's credit card program.

She has a passion for developing people for success in their roles and careers. Clients and program attendees value Vicki's highly engaging "been there, done that" approach to all facets of her training and speaking engagements.

When not traveling Vicki enjoys time at home with her husband and daughters and welcomes meaningful conversations over a glass of wine.

karen-butcher-cbtp-senior-training-consultant crop

Karen Butcher, CBTP, Head Coach and Pivotal People Trainer

Karen Butcher says her vast career experience prepared her for the roles of Head Coach and Pivotal People Trainer at InterAction Training. Her work diversity includes: High School Home Economics Teacher, 4-H Youth Agent, Mary Kay Sales Director, Training Manager at the Kentucky League of Cities and Director of Training at Whitaker Bank Corporation of Kentucky. She considers earning the Certified Bank Training Professional credential in 2016, one of her top career achievements.

From her time in the trenches, she has seen the need for a new leadership philosophy where leaders hold themselves and their teams accountable and let go of outdated practices.

Karen is a faith-filled woman who is courageous, resilient, and compassionate. She and her husband Gene are parents to five sons, two daughters-in-love, and grandparents to three-year-old Teddy. They live in Stamping Ground, KY where they raise sheep, chickens, and vegetables.

Heather_New HS-01

Heather A. Legge, Chief People Trainer & Presentation Dynamo

Heather Legge is a senior training specialist for InterAction Training, a certified executive coach, founder of Envision Success Inc, and author of Lead With Moxie. She loves sharing her knowledge, resources and passion to create engaging, impactful experiences for participants and their teams!

She is an expert in presentation design and delivery in addition to leadership communication and productivity skills. Since starting her coaching and training firm in 2006, Heather has worked with hundreds of leaders in various organizations. (i.e., First National Bank, Salvation Army, Mass Mutual, Cresa, Wells Fargo, CSG, State Farm, Keller Williams, Fidelity, Farmers Insurance, YMCA, Women In Financial Services, etc. plus many small business leaders).

Previously Heather earned her MBA and spent over 15 years in multiple industries and leadership roles, She is also an occasional runner, red wine lover, coffee addict, and enthusiastic developer of people.

janice-branch crop

Janice Branch, CBTP

Janice Branch has been a Senior Training Consultant for InterAction Training for over twenty years. She is a Certified Bank Training Professional (CBTP) and seasoned presenter that has all the right stuff to wow her audience about the subject matter. Prior to joining InterAction, Janice was the Senior Manager of Training for Consolidated Communications where she managed, designed, coordinated and presented training programs for this multi-state telecommunications company with over 1,000 employees. Whether it is teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an institution or if it is consulting on problem solving and servant leadership, Janice is the go-to person every client wants to hear from.

A native Texan. Janice enjoys many pursuits in addition to teaching and learning, but none more than being a grandmother and tending to her ten-acre home in Montgomery, Texas, just north of Houston.


Mandy Peterson, Creative and Digital Experience Director

Mandy Peterson is the owner and designer at Sevn Spero Creations, a freelance graphic design company. Mandy thinks we are all storytellers and stories create community. The experiences we share and the stories we hear are some of the primary tools of learning and teaching. She believes there isn't a stronger connection between people than storytelling, people matter, and creativity goes best with kindness and a smile. She holds a Bachelors of Science in Design from the University of Nebraska-Lincoln and serves on the board of American Marketing Association in Lincoln, NE.

A fun part of Mandy's story is her love of all things adventure. She has currently travelled to 18 countries and continues to work on her trips to visit all 50 states. Besides International travel, Mandy enjoys participating in the Nebraska Wine Passport. She never misses an opportunity to connect over a glass of wine.

Nan Gesche

Nan Gesche, MA

Nan Gesche is an energetic speaker who uses experience, insight and some sturdy research, all sprinkled with a little humor, to get people to see themselves and the world differently. Her passion is "Helping people play well together!" Nan provides audiences a chance to ponder and practices different ways of thinking and acting around change, conflict, decision making, communication, and leadership all in hopes of providing more positive outcomes.

Nan has been engaging large and small audiences nationally. She is a catalyst who makes change doable! Her 20 plus years of independent and corporate experience allow her to stretch people's thinking to help them focus on the realities of life and business. She has worked with diverse organizations on projects such as change management, resiliency building, conflict management, as well as working with individuals on conflict management issues. Nan's corporate experience includes Change Enablement Manager, director of Training & Development, Organizational Effectiveness Facilitator, and National Bank Examiner.


Honey Shelton, Consultant Emeritus

Honey is our former CEO of InterAction Training. Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983. Honey is continuing on in a consulting capacity for the current InterAction training team.

What Others Say About InterAction Training​