Everyone at InterAction Training has a passion to deliver impactful training that keeps learners engaged. Get to know our professionals!

Honey Shelton - President

Honey Shelton

Honey is our President. She has more than 30 years of experience in training and quality improvement and is recognized as one of the nation’s best speakers. Honey is a graduate of the School of Bank Marketing from the University of Colorado and a faculty member for banking schools around the country. She is certified in Reality Therapy by the William Glasser Institute and Training and Development from Texas A&M.

Maarten Cappaert - Director of Operations, Marketing and IT

Maarten Cappaert

Maarten Cappaert is our Vice President. He makes sure our business runs smoothly and is dedicated to giving you a quality experience on our website. He’s also responsible for getting all our awesome free content to you through our newsletter, blog and social media. Maarten has a degree in Mechanical Engineering and Front-End Web Development. He also received an Excellence Award for consistently demonstrating leadership skills and the ability and willingness to help others, and for showing exemplary critical thinking and conceptual and analytical design.

Karen Butcher, Senior Training Consultant and Certified Training Professional

Karen Butcher, CBTP

Karen is a Senior Training Consultant and Certified Bank Training Professional who enjoys training and coaching women and men who want to elevate their leadership skills, lead productive teams, achieve their goals, and gain the courage to take new action.

Vicki Kraai, Senior Training Consultant at InterAction Training

Vicki Kraai

Vicki Kraai is a Senior Training Consultant for InterAction Training. Vicki infuses her training with a highly engaging “been there, done that” flavor. She started her banking career as a bank teller and worked her way up to CEO. She founded her consulting firm VK Solutions in 2010, specializing in assisting community-minded financial institutions grow their people and profitability. Vicki has a passion for developing people for success in the financial services industry. She holds a degree in Finance from Nebraska Wesleyan and serves on the Board of Directors of West Gate Bank in Lincoln, Nebraska.

Janice Branch CBTP - Senior Training Consultant

Janice Branch, CBTP

Janice is a Senior Training Consultant and Certified Bank Training Professional (CBTP). She’s a seasoned presenter that has all the right stuff to wow you. Before joining us, Janice managed, designed, coordinated and presented training programs for a multi-state telecommunications company. Janice has a degree in Business Administration with a major in Management from Almeda University and is certified by the University of Houston in Leadership and Management.

Heather A. Legge

Heather A. Legge

Heather Legge is a training specialist and certified executive coach, founder of Envision Success Inc, and author of Lead With Moxie. Since starting her consulting career in 2006, Heather has worked with hundreds of leaders in all sizes of organizations (including First National Bank, Salvation Army, Mass Mutual, Metro FCU, Cresa, Wells Fargo, CSG, State Farm, Keller Williams, Fidelity, Farmers Insurance, YMCA, Centris FCU, WIFS etc.).

Bailey - Director Of Welbeing


Bailey is our Director of Well-being. It is her job to ensure there’s an awesome atmosphere in the InterAction Training offices. Bailey is a graduate from K9 Academy and has a degree in rolling, shaking paws and playing dead. She is dedicated to putting smiles on people’s faces and eating any food they might leave unattended.